Author:Kerry Patterson Binding: Audio Cassette ISBN: 0972446222 Availability:
Usually ships in 24 hours
$17.22
Features:
ISBN13: 9780972446228
Condition: New
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Crucial Conversaions gives people the tools to handle life's most difficult and important conversations.
Customer Reviews:
Avg. Customer Rating: 4.5 / 5.0
Not simply a "theory" book but is filled with fantastic examples and real life dialog.:
I actually procrastinated before I read this book. I wish I hadn't! It was given to me by our sales star Renee Smith. Her brother is Joseph Grenny. Kerry, Joseph, Ron, and Al have attacked a topic difficult to wrap your arms around. The statement "We're designed wrong. When conversations turn from routine to crucial, we're often in trouble" is extremely insightful. How many times have I had emotions get in the way... embarrassingly many. This is not simply a "theory" book but is filled with fantastic... more info
Great ideas and some great reminders.:
This book is an easy read with some great new ideas and a few old ones that serve as a great reminder. I have already told everyone I talk to to pick up this book. It has helped me with my conversations with teachers, family and others. I highly recommend this to anyone wanting to improve on communication. My husband has been listening to the audio version and it has helped him at work as well.
Crucial Book for Everybody.:
Why curicial? Because it is all about 3 things in life: Communication, communication, communication. This is a practical book and a must read for anyone. A crucial conversation is a discussion between two or more people where (1) stakes are high, (2) opinions vary, and (3) emotions run strong. People generally choose to at least try to handle this sort of situation as well as they possibly can. Most times, however, they don't do very well at all, for several reasons. "Physiologically, humans are... more info
Crucial Conversations:
The book I bought looked brand new. It also was delivered in a timely manner.
