Customer Review: I actually procrastinated before I read this book. I wish I hadn't! It was given to me by our sales star Renee Smith. Her brother is Joseph Grenny. Kerry, Joseph, Ron, and Al have attacked a topic difficult to wrap your arms around. The statement "We're designed wrong. When conversations turn from... more info
Customer Review: Influencer is an easy book to follow and human behavior is not the easiest thing to talk about and not get complicated. . .Great use of real life stories of success and positive use of principles.
Customer Review: This is the second book by the same authors, the first being Crucial Conversations. This book expands upon the first one by examining confrontations specifically be they at home or in the workplace (or any other place). The premise of the book is that everyone can improve their ability to handle... more info
Customer Review: The authors found that 80% of the time we do just fine in our communications, but when it matters most, we do our worst. They offer a simple, sound strategy to improve our skills to stay in conversations that are high stakes and highly emotional. I have used this book with hundreds of leaders and I... more info
Customer Review: It's one of the clearest and most helpful book on the subject. It has a lot of empirical examples, and covers a really wide range of topics (ARCH, ARMA models, stationarity tests and co-integration (Jensen framework, Engle test, etc.)). The book also contains excellent theoretical explanations for... more info
Customer Review: This was an entertaining and insightful world of Management Consulting. The book is filled with practical quotes, funny and at times pathetic anectdotes of Management type errors.
Customer Review: This is a great book. It is available in English and in Spanish as well and it is just worth it. The authors have a great experience and devoted a life time earning it to be able to write this elocuent book. You can be sure that when reading it you will learn a lot about how to say that which seems... more info